We are happy to return any item with a receipt within thirty (30) days of purchase provided the item is in new condition and packaging and tags are included.
After thirty days, we will send any defective item to the manufacturer for repair or replacement within the limitations of their warranty.
Purchases made on a credit card will be returned to that card only.
Purchases made by check may be returned for cash after ten (10) business days.
Canoes/kayaks may be returned within seven days in a clean, undamaged state. Any damage will be prorated.
For your safety, the following items may not be returned or exchanged: climbing gear, fuel, undergarments, and food.